![]() Either they build us up, or they can pull us down. The amazing power of Positive Affirmations! The words we speak each day, also those you utter to yourself, have a lasting impact on our lives. When you're selling "access" you have to be accessible when patients expect it. With the United States Postal Service you have no choice but to be inconvenienced. But if #patients can’t access on-demand #healthcare when they need it, they’ll try a competing option which if it works, will likely become their new “go to.” Heck…I’ve seen two provider centers shut down when the second provider calls off because the reporting provider doesn’t want to work alone. That means no patients get seen, no revenue is generated, and hourly staff doesn’t get paid. How fair is that? No #medicalassisting ? A center that could have operated with reduced throughput with just a #nursepractitioner and front desk, instead closes. Deciding to waive co-pays or write off patient visits. Manipulating velocities in the queuing system to see fewer patients per hour. ![]() Turning away patients 30 minutes prior to close. “Don’t work” doesn’t just affect low volume sites. I also see instances where the staff is too eager to unilaterally change the economics of the business: It only makes sense. If your KPI is patients per hour, profits would be maximized at the highest volume site. But…this neglect almost assures failure of a new or struggling site in the chain. ![]() When a provider is on FMLA or quits without notice, closing a center temporarily (weeks or months) due to staff shortages. Lacking volume, the center also lacks management presence and marketing support. When there’s a run on #pointofcare tests, the inventory is transferred to other sites. When there’s no RT, the center turns away patients needing an x-ray. When a provider elsewhere calls off, the provider from the slowest site goes the busiest site. I’ve noticed that whenever there’s a local footprint of #urgentcare centers-say, a minimum of three-there’s one location that seems to get the “short end of the stick.” Learn more: ow.ly/HPVT50NnSIw #LoveOfHealth #VirtualPrimar圜areĬhristianaCare Launches Convenient, Connected Virtual Primary Care Practice - ChristianaCare Newsĭang it! The post office is broke and don’t work!īut what happens when this is your urgent care? The subscription provides full access to virtual primary care services - with no additional fees or copays - including same-day appointments, extended hours on nights and weekends, secure text-messaging and the convenience of always-on care. Plans are available for people ages 5 and older and start as low as $35 per month. The practice is accessible to Delaware, Pennsylvania, Maryland and New Jersey residents and available by monthly, quarterly or yearly subscription. The practice is an offering of ChristianaCare’s Center for Virtual Health. ChristianaCare has launched Virtual Primary Care, a new health solution that offers the benefits of a long-term relationship with your primary care team, with the convenience of virtual care that can be accessed at home, at work or on the go, using a smartphone, tablet or other digital device.
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